Canada Water station 9comments Ellen Dear Station Staff, What time in the morning does the station’s main entrance gate open?
West Ham station 9comments Gill I am travelling from benfleet to gatwick soon and will have to change to the underground Jubillee line at West Ham. Are there stairs to get from main line to Jubillee line please? Thank you
Underground tube map 3comments marry william This is a fantastic explanation of how to read the London Underground map—really useful for both locals and tourists! Understanding the color-coding and interchange symbols definitely makes navigating the Tube easier, especially when the map isn’t to scale.
Pudding Mill Lane station 4comments Staff Hi Paddy. No, you have to go to one of the big overground stations – londondrum.com/transport/left-luggage-bag-storage.php
Oyster, contactless or travelcard? 61comments Staff Hi Rachael. There are different types of Railcard, but they usually only give a discount on ’Anytime Day Travelcards for zones 1-9, when bought as part of a ticket to London from outside of London’. So if you’ve already bought the national rail tickets then it won’t apply – familyandfriends-railcard.co.uk/about-railcard/travel-times-tickets/ Some Railcards also give you a 33% discount on Oyster fares, but only for the off-peak daily price cap. To get that you’d have to get a member of TFL staff load the Railcard onto an existing Oyster card, and then just tap down on the gate like normal
Child bus fares 12comments Staff Hi Tayo. If it’s just a day trip then it’s not worth getting an Oyster card for them. Presumably they don’t have contactless cards. So the best you can do is buy them an adult 1-day travelcard just for the buses – londondrum.com/transport/travelcards.php. You can’t buy family tickets
Senior bus fares 24comments Staff Hi Roger. If you mean the 60+ London Oyster photocard, then no. But if you mean a Freedom Pass with a red rose symbol on it then you should be able to use it on most local buses – londoncouncils.gov.uk/services/freedom-pass/how-use-your-freedom-pass
Stratford station 28comments Staff Hi AT. You can use contactless, but you won’t pay a contactless fare. The Elizabeth line has its own fares from Heathrow which are much more expensive – heathrow.com/transport-and-directions/by-rail-or-train/elizabeth-line – You’d only pay a contactless fare if you used the Piccadilly line from Heathrow
Bond Street station 13comments Staff Hi Clare. It’s 5.21 from terminals 2&3, then about every 15 mins
Green Park station 33comments Staff Hi Louise. You’ll have two use two lifts, one from the interchange passageway near the Victoria line platform to the ticket hall, and another from the ticket hall to the street. There is a fair walk to get to the lift in the interchange passageway. The way out is a lot shorter if they don’t mind using the escalator
Bus fares 49comments Staff Hi Mrd. 15-year-olds only travel for free if they have a zip card (a child photocard) but you have to pay for them, so it’s not really worth it for a 5-day holiday. If you want the cheapest fares you should get them an Oyster card and have the ’young visitor discount’ applied to it. If you don’t mind paying a bit more then just buy them a weekly travelcard for the buses. It’s all explained here – londondrum.com/transport/child-bus-fares.php
Trains 78comments Staff The entrance to the underground is just outside the station. If you come out the main exit at the front then it’s towards your right – londondrum.com/transport/train-journey.php?from=kings-cross-st-pancras&to=liverpool-street
Vauxhall station 14comments Staff Hi Jane. You can definitely get out of the station onto Wandsworth Road without any stairs. Looking at google street view there doesn’t appear to be any stairs down to the river jetty
Child train fares 53comments Staff Hi Maja. We recommend getting them an Oyster card and having the ‘Young Visitor Discount’ applied to it. We’ve explained it all on this page. You can buy them from a manned ticket window in the ticket hall (not a self-service machine). If you’re coming in on the Eurostar then they used to sell them on the train
Tower Gateway station 8comments Staff Hi Rachel. You can get the DLR to lewisham but then you’d have to change on to a national rail train for blackheath
Embankment station 25comments MIKE So do the escalators from the bakerloo line platform also have stairs next to them?
Liverpool Street station 41comments Staff Hi Ron. You could go to the entrance on Broad Street, but you’ll still have to get a lift down to the Elizabeth line platforms. You access the Elizabeth line through the Underground ticket hall
Moorgate station 6comments Lisa Is there a certain time on weekdays that the down escalator opens at Moorgate?
Travelcards 149comments Staff Hi Margaret. Your senior railcard entitles you to money off oyster fares, so you could buy an Oyster card and have the railcard discount loaded on to it at the station. Unfortunately the discount only applies to off-peak fares (outside the hours of 6:30-9:30 AM and 4-7 PM Monday to Friday), so maybe it’s no use for you. Otherwise we’d say you’re better off just using your contactless bank card – senior-railcard.co.uk/about-the-railcard/using-your-railcard/
South Kensington station 9comments Elena What Time dose the South Kensington Station open on a week day?
Train fares 46comments Staff Hi Ann. If you both want a senior rail card then you’ll have to buy one each, and they’re tied with your name, so you wouldn’t be able to share one senior rail card between two
Highbury & Islington station 6comments Staff Hi Nonie. There’s nothing mentioned under TFL’s planned works, so the stairs should be fine – tfl.gov.uk/status-updates/stations-lifts-and-escalators-works-and-closures#h