Vauxhall station 14comments Staff Hi Jane. You can definitely get out of the station onto Wandsworth Road without any stairs. Looking at google street view there doesn’t appear to be any stairs down to the river jetty
Trains 76comments Staff Hi Maria. None of them go direct. But you can catch a train from Gatwick to London Bridge, which is very close
Child train fares 53comments Staff Hi Maja. We recommend getting them an Oyster card and having the ‘Young Visitor Discount’ applied to it. We’ve explained it all on this page. You can buy them from a manned ticket window in the ticket hall (not a self-service machine). If you’re coming in on the Eurostar then they used to sell them on the train
Tower Gateway station 8comments Staff Hi Rachel. You can get the DLR to lewisham but then you’d have to change on to a national rail train for blackheath
Embankment station 25comments MIKE So do the escalators from the bakerloo line platform also have stairs next to them?
Liverpool Street station 41comments Staff Hi Ron. You could go to the entrance on Broad Street, but you’ll still have to get a lift down to the Elizabeth line platforms. You access the Elizabeth line through the Underground ticket hall
Moorgate station 6comments Lisa Is there a certain time on weekdays that the down escalator opens at Moorgate?
Travelcards 149comments Staff Hi Margaret. Your senior railcard entitles you to money off oyster fares, so you could buy an Oyster card and have the railcard discount loaded on to it at the station. Unfortunately the discount only applies to off-peak fares (outside the hours of 6:30-9:30 AM and 4-7 PM Monday to Friday), so maybe it’s no use for you. Otherwise we’d say you’re better off just using your contactless bank card – senior-railcard.co.uk/about-the-railcard/using-your-railcard/
South Kensington station 9comments Elena What Time dose the South Kensington Station open on a week day?
Train fares 46comments Staff Hi Ann. If you both want a senior rail card then you’ll have to buy one each, and they’re tied with your name, so you wouldn’t be able to share one senior rail card between two
Highbury & Islington station 6comments Staff Hi Nonie. There’s nothing mentioned under TFL’s planned works, so the stairs should be fine – tfl.gov.uk/status-updates/stations-lifts-and-escalators-works-and-closures#h
North Greenwich station 21comments Staff Hi Trudie. The last train from North Greenwich towards Canning Town on Thursday night/Friday morning is not until 1AM
Farringdon station 4comments Cam Do I need to use stairs/escalators or lift to exit Farringdon station from an over ground train from Cambridge
Hammersmith station 22comments Staff Hi Elizabeth. You don’t say what line you’re changing from (there’s a few of them), but if you look at the ’Changing train platforms’ section then it describes it all. The Circle and Hammersmith/City lines at Hammersmith are completely separate from the District and Piccadilly lines at Hammersmith – they are two different stations – so if you’re changing between them then you’ll have to come out and cross over the road.
Visitor Oyster cards 79comments Staff Hi Malcom. As far as we are aware, your disabled railcard will get you a 1/3 off single oyster fares (off-peak times only, which your journey times are). And the zone 1-6 oyster fare to heathrow is currently £5,60. (Journeys to heathrow are always charged at the peak rate, even during off-peak hours.) But that’s on the London Underground, not the Elizabeth line. The Elizabeth line to heathrow has its own price – £10,20 – and we don’t think your railcard gets a discount on that because it’s not listed in their FAQs. You might want to query that with them, otherwise you’d have to take the Piccadilly line – disabledpersons-railcard.co.uk/help/faqs/validityusage/
Greenwich station 8comments Staff Hi Dylan. I would get the Piccadilly line to Green Park, then the Jubilee line to Canary Wharf, then the DLR to Greenwich… or the Elizabeth line to Bond Street, then the Jubilee line to Canary Wharf and DLR to Greenwich again. But they’re both pretty long.
London Bridge station 10comments Staff Hi Jonah. I’m not sure what you mean. If it’s a single train ticket, then no. But if it’s a travelcard for zones 1-2 (they don’t sell them for zone 1 on its own), then yes
Finsbury Park station 2comments Staff HI. There is a lift between the platforms
Russell Square station 4comments Staff Hi Helen. Yes, you can use it all over London
Aldgate East station 17comments Staff Hi Wendy. we’re pretty sure it comes out onto Whitechapel Road (are you doing a Jack the Ripper tour?) from memory the other one comes out into a subway which leads onto petticoat lane
How to check your Oyster balance 8comments Staff Hi Natalie. You could create an account now and link your card to it, but only if its a blue one. You cant do it with visitor oyster cards. To check it the other ways you’d have to actually be in London
Stratford station 26comments Robin How easy is it to get from Harlow train line at Stratford to the Elizabeth line to Heathrow
Paddington station 33comments Michelle Is it a direct train from London Paddington to Bristol Temple Mead?
Mile End station 11comments Staff Hi Mary. No, you have to use stairs at Mile End, as described in the ’Platform stairs’ section above
Marylebone station 7comments Lucy Barnett how much would it cost to get a taxi from marylebone station to blacheath
Buses 21comments Staff Hi Jackie. you can get the number 38
Contactless cards 141comments Staff Received a reply from TFL – ’We appreciate how confusing this can be for the travelling public. Fares on the Elizabeth line are generally the same as fares on the Underground, but the single fare to and from Heathrow is £12,80 in Peak hours (£10,20 in Off-Peak hours). This compares favourably with Heathrow Express prices but the Tube fare is cheaper’
How to top-up Oyster cards 10comments Staff Hi Yvonne. If you did get a refund then the card will have been voided at the same time, so you wouldn’t be able to top it up. But if you didn’t then any credit remaining on it will still be there, and you can top it up with some more at all the places listed above