Photo: londondrum.comUseful things to know before your stay
Star rating: ★★★★★ Address: Andaz London Liverpool Street, 40 Liverpool Street, The City EC2M 7QN. Telephone: 0207 961 1234. Website: hyatt.com/andaz
Is the hotel a good base for sightseeing?
The hotel is next-door to Liverpool Street station so it’s very lively part of London, but I wouldn’t exactly say it’s central. The only big tourist attractions I’d want to walk to are the Tower of London, Tower Bridge and St. Paul’s. Anything further west than those and I’d catch a bus or tube. Other attractions within a 15 minute walk include Leadenhall Market, Royal Exchange, Bank of England Museum, Sky Garden, Mansion House, Guildhall Art Gallery and Guildhall.
How much does it cost to stay at the hotel?
Prices can change from day to day depending on availability, but a rough guide for single rooms is £272 to £364, and for double rooms it’s £284 to £364 per night.
How many rooms does it have?
Andaz Liverpool Street has 267 rooms.
What facilities does the hotel have?
Andaz Liverpool Street has three restaurants (Lady Abercorn’s Pub & Kitchen for British food, Miyako for Japanese food and the Eastway Brasserie), two bars (Rake’s Cafe Bar and the more upmarket 1901 Wine Lounge), a 24-hour front desk with a concierge, luggage storage and currency exchange facilities, and a fitness centre.
What facilities are in the rooms?
A standard room comes with a minibar, tea & coffee making facilities, a TV, telephone and wi-fi, a personal safe for your valuables, and an ensuite bathroom, hairdryer and air-conditioning. The hotel also provides room service.
What time is check-in, and check-out?
Check-in is from 3 PM and check-out is by 12 noon.
Which buses go to Andaz Liverpool Street?
Bus routes 8, 26, 35, 42, 47, 48, 78, 135, 149, 205, 242, 344 and 388 all stop close by.
Which is the closest train station?
The nearest station is Liverpool Street, which connects with the Central Circle Elizabeth Hammersmith & City Metropolitan and Weaver lines. It also serves National Rail trains. It only takes two minutes to walk to Andaz Liverpool Street.
Does the hotel have its own car park?
There’s no car park at the hotel itself, but here’s a list of nearby car parks in The City.
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Email My honest review of Andaz Liverpool Street
I’m too old for a hotel like this. It’s for people under thirty and people who prefer style over substance. I’d love to send the designers over to Threadneedles so they can see what a proper 5-star hotel looks like, because it’s immediately obvious as soon as you walk through the door that they’re trying too hard to be cool. (That shows you how old I am – I’m still using a word like cool.)
They need to turn some lights on, for a start, because the reception area is darker than space. And where’s the reception desk? They are too cool to have one of those. Reception desks are what other hotels do – what you have to do at the Andaz is introduce yourself to one of the suits who are just standing around in the dark, who will then lead you over to a laptop and start punching sone numbers into it. This is where it really started to go downhill for me, because the very first thing they did was try to upsell me to a better room. I’d just spent a bundle of money on a 5-star hotel and the first thing out of their mouth was that they had something ten times better (and ten times the price). No thanks mate, I said.
Photo: londondrum.comNext problem: There’s no bath. I’ve got a shower and a sink, but no bath, and I’m too big to have a bath in the sink. Bear in mind that this is supposed to be a 5-star hotel and every house in the country has got a bathtub in it. Maybe they’ve hidden it in the cupboard… let me go and have a look… nope. That’s where you’ll find a dressing gown that looks like a karate costume.
Photo: londondrum.comThe Andaz is the hotel equivalent of that Stealers Wheel song, because it spends too much time worrying about whether something looks cool, and not enough time wondering if it’s actually any good. They give you pencils instead of pens. They give you a copy of Wired magazine instead of a newspaper. You get an IKEA-style pine desk and a tubular office chair instead of an armchair. You get peppermint tea and glutton-free crisps. They even advertise the fact that their eco-friendly toilet uses 80% less water. Who honestly cares about that? When was the last time you booked a hotel room because the toilet uses less water?
Photo: londondrum.comAnother thing that wound me up was the promise of a complimentary minibar. But when you get up to the room all you find inside is some water, a tiny can of Coke and a little plastic bottle of Tropicana orange juice. All of the alcohol has to be purchased separately from room service. So that’s hardly a complimentary minibar, is it? That’s more like the contents of a child’s lunch box.
There’s no iron, either – you have to request that from reception. But at least they give you free Wi-Fi, I suppose – which is more than some hotels do.
They have a couple of restaurants and a couple of bars onsite. One of them looks like a traditional British pub and the other is a champagne bar with sofa seats and mood lighting.
The only good thing that I can say about this hotel is that it’s situated next-door to Liverpool Street station, which is a very busy and lively part of London. But to be honest I’d rather stay at the 3-star Premier Inn in Leicester Square – and that’s the truth!
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What do you think? (4)
Ask a question, or share your experience of Andaz Liverpool Street
Louis Is there any car parking at the hotel? (reply)
Craig Hi Louis. The hotel doesn’t have a car park, but there’s a public one at 23 London Wall (EC2V 5DY). It’s probably about a 15-minute walk away – cityoflondon.gov.uk/services/parking/car-parks/london-wall-car-park (reply)
PBrock Hello. Would you say that the Andaz is nice and central for a week’s stay in London. We plan to travel all over the city and see as much as we can. (reply)
Craig Hi PBrock. I wouldn’t exactly say it’s central, but I still think it’s in a good location. The only attractions you can really walk to are the Tower of London and Tower Bridge (15-20 mins walk) and St. Pauls Cathedral (20 mins), and the City area around Bank. The hotel is literally next-door to Liverpool Street station so you can easily get the tube all over town, and there’s a bus station there as well so there are plenty of buses. A bus to Trafalgar Square will take about 20-25 mins. One to Big Ben will take about 25 mins -- the location is probably the one thing about this hotel that I actually liked! (reply)
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