This journey is in zones 2&3 and it’s a direct train on the Elizabeth line
- From Custom House take the Elizabeth Line
- Leave the train at Whitechapel
Number of stops: 2 · Journey time: Approx 8 mins
Stations on the route: Custom House ➜ Canary Wharf ➜ Whitechapel
Live status and delays
First and last train times
Elizabeth line timetable
Alternative routes include Custom House to Aldgate East, Custom House to Stepney Green and Custom House to Bethnal Green
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
Whitechapel is not wheelchair accessible
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Whitechapel exit – There are lifts up from the London Overground, District and Hammersmith & City platforms, and escalators from the Elizabeth line
This journey is in zones 2&3 and it’s a direct train on the Elizabeth line
- From Whitechapel take the Elizabeth Line
- Leave the train at Custom House
Number of stops: 2 · Journey time: Approx 8 mins
Stations on the route: Whitechapel ➜ Canary Wharf ➜ Custom House
Live status and delays
First and last train times
Elizabeth line timetable
Alternative routes include Whitechapel to Aldgate East, Whitechapel to Stepney Green and Whitechapel to Bethnal Green
Stairs, lifts and escalators
Whitechapel is wheelchair accessible, and has step-free access from the street to the train
Custom House is not wheelchair accessible
Whitechapel entrance – There are lifts down to the London Overground, District and Hammersmith & City platforms, and escalators to the Elizabeth line
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zones 2-3. The cheapest fare is £1.90 off-peak (£2.10 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2-3 fare | £6.70 | £2.10 | £1.90 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – Four miles on foot would take you around 75-85 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – The four mile ride should cost between £18 and £31 and take about 16-30 minutes
By car – Parking near Whitechapel station