This journey is in zones 1-3 and you’ll have to use the District, Jubilee and DLR lines, changing trains at West Ham and Canning Town
- From Aldgate East take the District Line
- Change at West Ham to the Jubilee Line
- Change at Canning Town to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 9 · Journey time: Approx 38 mins
Stations on the route: Aldgate East ➜ Whitechapel ➜ Stepney Green ➜ Mile End ➜ Bow Road ➜ Bromley-by-Bow ➜ West Ham [change train] West Ham ➜ Canning Town [change train] Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the District, Jubilee and DLR line
First and last train times
District line timetable
Alternative routes include Aldgate East to Prince Regent and Aldgate East to Royal Victoria
Stairs, lifts and escalators
Aldgate East is not wheelchair accessible
Custom House is wheelchair accessible, and has step-free access from the street to the train
Aldgate East entrance – You must use four flights of stairs between the Whitechapel High Street and Commercial Street entrances and the platforms (2x13 steps +9 steps down +13 steps down), or five flights of stairs between the Leman Street entrance and the platforms (16 steps down +6 steps down +4 steps down +9 steps down +13 steps down)
Changing trains at West Ham – There’s are two lifts when changing between the DLR/Jubilee/H&C line platforms
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
This journey is in zones 1-3 and you’ll have to use the DLR, London Overground and Hammersmith & City lines, changing trains at Shadwell and
- From Custom House take the Docklands Light Railway
- Change at Shadwell to the London Overground
- Change at Whitechapel to the Hammersmith & City Line
- Leave the train at Aldgate East
Number of stops: 10 · Journey time: Approx 39 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town ➜ East India ➜ Blackwall ➜ Poplar ➜ Westferry ➜ Limehouse ➜ Shadwell [change train] Shadwell ➜ Whitechapel [change train] Whitechapel ➜ Aldgate East
Live status and delays
Closures on the DLR, London Overground and H&C line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Prince Regent and Custom House to Royal Victoria
Stairs, lifts and escalators
Custom House is not wheelchair accessible
Aldgate East is wheelchair accessible, and has step-free access from the street to the train
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
Changing trains at Whitechapel – You can use escalators from the Elizbeth line, and lifts from all the other platforms
Aldgate East exit – You must use four flights of stairs between the platforms and the Whitechapel High Street and Commercial Street exits (13 steps up +9 steps up +2x13 steps up), or five flights of stairs between the platforms and the Leman Street exit (13 steps up +9 steps up +4 steps up +6 steps up +16 steps up)
Cash, Oyster & Travelcard fares
The journey is in zones 1-3. The cheapest fare is £3 off-peak (£3.70 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 1-3 fare | £6.70 | £3.70 | £3 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance is 4⅓ miles on foot, which is too far to walk
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – A 4⅓ mile journey will take 18-33 minutes and cost from £23 and £35.50
By car – Parking near Aldgate East station