This journey is in zones 1-4 and you’ll have to use the DLR, Jubilee and District lines, changing trains at Canning Town and Westminster
- From Custom House take the Docklands Light Railway
- Change at Canning Town to the Jubilee Line
- Change at Westminster to the District Line
- Leave the train at Richmond
Number of stops: 25 · Journey time: Approx 70 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town [change train] Canning Town ➜ North Greenwich ➜ Canary Wharf ➜ Canada Water ➜ Bermondsey ➜ London Bridge ➜ Southwark ➜ Waterloo ➜ Westminster [change train] Westminster ➜ St. James’s Park ➜ Victoria ➜ Sloane Square ➜ South Kensington ➜ Gloucester Road ➜ Earl’s Court ➜ West Kensington ➜ Barons Court ➜ Hammersmith ➜ Ravenscourt Park ➜ Stamford Brook ➜ Turnham Green ➜ Gunnersbury ➜ Kew Gardens ➜ Richmond
Live status and delays
Closures on the DLR, Jubilee and District line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Kew Gardens
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
Richmond has step-free access from the street to the platform (but there may be a step up or gap to the train)
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Changing trains at Westminster – There are two lifts when changing between the Circle/District and Jubilee eastbound line platforms (or two escalators and 2x14 stairs), or three lifts when changing between the Circle/District and Jubilee westbound line platforms (or three escalators and 2x14 stairs)
Richmond exit – There’s a lift from the platforms to the booking hall, or two flights of stairs (9 steps up +15 steps up from the District line and National Rail eastbound platforms, and 2x12 steps up from the National Rail westbound platform). After that you must use two flights of stairs between the booking hall and the Church Street/car park exit (15 steps down +9 steps down), but it’s level to the Kew Road exit
This journey is in zones 1-4 and you’ll have to use the District, Jubilee and DLR lines, changing trains at Westminster and
- From Richmond take the District Line
- Change at Westminster to the Jubilee Line
- Change at Canning Town to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 25 · Journey time: Approx 71 mins
Stations on the route: Richmond ➜ Kew Gardens ➜ Gunnersbury ➜ Turnham Green ➜ Stamford Brook ➜ Ravenscourt Park ➜ Hammersmith ➜ Barons Court ➜ West Kensington ➜ Earl’s Court ➜ Gloucester Road ➜ South Kensington ➜ Sloane Square ➜ Victoria ➜ St. James’s Park ➜ Westminster [change train] Westminster ➜ Waterloo ➜ Southwark ➜ London Bridge ➜ Bermondsey ➜ Canada Water ➜ Canary Wharf ➜ North Greenwich ➜ Canning Town [change train] Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the District, Jubilee and DLR line
First and last train times
District line timetable
Alternative routes include Richmond to Kew Gardens
Stairs, lifts and escalators
Richmond is wheelchair accessible, and has step-free access from the street to the train
Custom House has step-free access from the street to the platform (but there may be a step up or gap to the train)
Richmond entrance – You must use two flights of stairs between the Church Street/car park entrance and the booking hall (9 steps up +15 steps up), but it’s level from the Kew Road entrance. After that you need to use a lift to the platforms, or two flights of stairs (15 steps down +9 steps down to the District line and National Rail eastbound platforms, and 2x12 steps down to the National Rail westbound platform)
Changing trains at Westminster – There are two lifts when changing between the Circle/District and Jubilee eastbound line platforms (or two escalators and 2x14 stairs), or three lifts when changing between the Circle/District and Jubilee westbound line platforms (or three escalators and 2x14 stairs)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zones 1-4. The cheapest fare is £3.20 off-peak (£4.40 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 1-4 fare | £6.70 | £4.40 | £3.20 | £12.30 | £12.30 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares