This journey is in zones 1-6 and it’s a direct train on the Elizabeth line
- From Custom House take the Elizabeth Line
- Leave the train at Heathrow T2&3
Number of stops: 14 · Journey time: Approx 61 mins
Stations on the route: Custom House ➜ Canary Wharf ➜ Whitechapel ➜ Liverpool Street ➜ Farringdon ➜ Tottenham Court Road ➜ Bond Street ➜ Paddington ➜ Acton Main Line ➜ Ealing Broadway ➜ West Ealing ➜ Hanwell ➜ Southall ➜ Hayes & Harlington ➜ Heathrow Terminals 2&3
Live status and delays
First and last train times
Elizabeth line timetable
Alternative routes include Custom House to Heathrow Terminal 4 and Custom House to Heathrow Terminal 5
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
Heathrow T2&3 is wheelchair accessible, and has step-free access from the street to the train
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Heathrow T2&3 exit – There’s a lift or an escalator from the platforms to the booking hall. After that there’s another lift (or escalator, or four flights of 4, 11, 11, 9 steps up) to the bus station exit. Or there’s an escalator (or two flights of 15, 14 steps up) plus a long walk and a travelator to Terminal 2. Or there’s a ramp (or two flights of 11, 11 steps up) plus a long walk and 3x travelators to Terminal 3 Arrivals. Or there’s a ramp plus 2xtravelators to Terminal 3 Departures
This journey is in zones 1-6 and it’s a direct train on the Elizabeth line
- From Heathrow T2&3 take the Elizabeth Line
- Leave the train at Custom House
Number of stops: 14 · Journey time: Approx 57 mins
Stations on the route: Heathrow Terminals 2&3 ➜ Hayes & Harlington ➜ Southall ➜ Hanwell ➜ West Ealing ➜ Ealing Broadway ➜ Acton Main Line ➜ Paddington ➜ Bond Street ➜ Tottenham Court Road ➜ Farringdon ➜ Liverpool Street ➜ Whitechapel ➜ Canary Wharf ➜ Custom House
Live status and delays
First and last train times
Elizabeth line timetable
Alternative routes include Heathrow T2&3 to Heathrow Terminal 4 and Heathrow T2&3 to Heathrow Terminal 5
Stairs, lifts and escalators
Heathrow T2&3 is wheelchair accessible, and has step-free access from the street to the train
Custom House is wheelchair accessible, and has step-free access from the street to the train
Heathrow T2&3 entrance – There’s a lift (or escalator, or four flights of 9, 11, 11, 4 steps down) from the bus station to the booking hall. There’s an escalator (or two flights of 14, 15 steps down) plus a long walk and a travelator from Terminal 2 to the booking hall. There’s a ramp (or two flights of 11, 11 steps down) plus a long walk and 3x travelators between Terminal 3 Arrivals and the booking hall. There’s a ramp plus 2xtravelators between Terminal 3 Departures and the booking hall. After that there’s another lift or an escalator down to the platforms
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zones 1-6. The cheapest fare is £3.60 off-peak (£5.60 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 1-6 fare | £6.70 | £5.60 | £5.60 | £15.60 | £15.60 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.