This journey is in zone 2 and you’ll have to use the London Overground and DLR lines, changing trains at Shadwell
- From New Cross take the London Overground
- Change at Shadwell to the Docklands Light Railway
- Leave the train at West India Quay
Number of stops: 8 · Journey time: Approx 28 mins
Stations on the route: New Cross ➜ Surrey Quays ➜ Canada Water ➜ Rotherhithe ➜ Wapping ➜ Shadwell [change train] Shadwell ➜ Limehouse ➜ Westferry ➜ West India Quay
Alternative routes include New Cross to Canary Wharf, New Cross to Poplar and New Cross to Heron Quays
Stairs, lifts and escalators
New Cross has step-free access from the street to the platform (but there may be a step up or gap to the train)
West India Quay is wheelchair accessible, and has step-free access from the street to the train
New Cross entrance – There’s a level access ramp between the entrance and the platforms
Changing trains at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
West India Quay exit – There’s a lift between the platforms and the exit. If you want to avoid the lift then you can use five flights of stairs (12 steps down +4x11 steps down)
This journey is in zone 2 and you’ll have to use the DLR, Jubilee and London Overground lines, changing trains at Canary Wharf and
- From West India Quay take the Docklands Light Railway
- Change at Canary Wharf to the Jubilee Line
- Change at Canada Water to the London Overground
- Leave the train at New Cross
Number of stops: 4 · Journey time: Approx 31 mins
Stations on the route: West India Quay ➜ Canary Wharf (DLR) [change train] Canary Wharf (Underground) ➜ Canada Water [change train] Canada Water ➜ Surrey Quays ➜ New Cross
Alternative routes include West India Quay to Canary Wharf, West India Quay to Poplar and West India Quay to Heron Quays
Stairs, lifts and escalators
West India Quay has step-free access from the street to the platform (but there may be a step up or gap to the train)
New Cross is wheelchair accessible, and has step-free access from the street to the train
West India Quay entrance – There’s a lift between the entrance and the platforms. If you want to avoid the lift then you can use five flights of stairs (4x11 steps up +12 steps up)
Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms
New Cross exit – There’s a level access ramp between the platforms and the exit
Cash, Oyster & Travelcard fares
The journey is in zone 2. The cheapest fare is £2 off-peak (£2.10 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2 fare | £7 | £2.10 | £2 | £8.90 | £8.90 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-2 travelcard | n/a | n/a | £44.70 | £171.70 |
| Zone 1-4 travelcard | £16.60 | n/a | £64.20 | £246.60 |
| Zone 1-6 travelcard | £23.60 | £16.60 | £81.60 | £313.40 |
| Zone 1-9 travelcard | £29.80 | £17.80 | £116.40 | £447 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance on foot is about 2¼ miles, which would take you 42-46 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – A 2¼ mile journey should cost approximately £11.60 to £19.60 and take 11-22 minutes
By car – Parking near West India Quay station