Heron Quays ⇄ West Ham Station

This journey is in zones 2&3 and you’ll have to use the DLR and Jubilee lines, changing trains at Canary Wharf

1. From Heron Quays take the Docklands Light Railway
2. Change at Canary Wharf to the Jubilee Line
3. Leave the train at West Ham

Number of stops: 4 · Journey time: Approx 23 mins

Stations on the route: Heron Quays ➜ Canary Wharf (DLR) [change train] Canary Wharf (Underground) ➜ North Greenwich ➜ Canning Town ➜ West Ham

Alternative routes include Heron Quays to Plaistow and Heron Quays to Bromley By Bow

Stairs, lifts and escalators

Heron Quays is wheelchair accessible, and has step-free access from the street to the train

West Ham is wheelchair accessible, and has step-free access from the street to the train

Heron Quays entrance – You must use an escalator plus a lift between the entrance and the platforms. Or you can use five flights of stairs instead (11 steps up +2x12 steps up +2x16 steps up)

Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms

West Ham exit – There’s a lift between the District/​H&C line platforms and the exit (or three flights of 14 stairs). There are two lifts between the Jubilee line platforms and the exit (or two escalators)

This journey is in zones 2&3 and you’ll have to use the Jubilee and DLR lines, changing trains at Canary Wharf

1. From West Ham take the Jubilee Line
2. Change at Canary Wharf to the Docklands Light Railway
3. Leave the train at Heron Quays

Number of stops: 4 · Journey time: Approx 21 mins

Stations on the route: West Ham ➜ Canning Town ➜ North Greenwich ➜ Canary Wharf (Underground) [change train] Canary Wharf (DLR) ➜ Heron Quays

Live status and delays

Closures on the Jubilee and DLR line

First and last train times

Jubilee line timetable

Alternative routes include West Ham to Plaistow and West Ham to Bromley By Bow

Stairs, lifts and escalators

West Ham is wheelchair accessible, and has step-free access from the street to the train

Heron Quays is wheelchair accessible, and has step-free access from the street to the train

West Ham entrance – There’s a lift between the entrance and the District/​H&C line platforms (or three flights of 14 stairs). There are two lifts between the entrance and the Jubilee line platforms (or two escalators)

Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms

Heron Quays exit – You must use a lift plus an escalator between the platforms and the exit. Or you can use five flights of stairs instead (2x16 steps down +2x12 steps down +11 steps down)