This journey is in zone 2 and you’ll have to use the DLR, Jubilee and London Overground lines, changing trains at Canary Wharf and Canada Water
- From Heron Quays take the Docklands Light Railway
- Change at Canary Wharf to the Jubilee Line
- Change at Canada Water to the London Overground
- Leave the train at New Cross Gate
Number of stops: 4 · Journey time: Approx 31 mins
Stations on the route: Heron Quays ➜ Canary Wharf (DLR) [change train] Canary Wharf (Underground) ➜ Canada Water [change train] Canada Water ➜ Surrey Quays ➜ New Cross Gate
Alternative routes include Heron Quays to New Cross
Stairs, lifts and escalators
Heron Quays is wheelchair accessible, and has step-free access from the street to the train
New Cross Gate has step-free access from the street to the platform (but there may be a step up or gap to the train)
Heron Quays entrance – You must use an escalator plus a lift between the entrance and the platforms. Or you can use five flights of stairs instead (11 steps up +2x12 steps up +2x16 steps up)
Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms
New Cross Gate exit – You must use three flights of stairs between the platforms and the exit (16 steps up +11 steps up +2 steps down)
This journey is in zone 2 and you’ll have to use the London Overground and DLR lines, changing trains at Shadwell
- From New Cross Gate take the London Overground
- Change at Shadwell to the Docklands Light Railway
- Leave the train at Heron Quays
Number of stops: 10 · Journey time: Approx 30 mins
Stations on the route: New Cross Gate ➜ Surrey Quays ➜ Canada Water ➜ Rotherhithe ➜ Wapping ➜ Shadwell [change train] Shadwell ➜ Limehouse ➜ Westferry ➜ West India Quay ➜ Canary Wharf ➜ Heron Quays
Alternative routes include New Cross Gate to New Cross
Stairs, lifts and escalators
New Cross Gate is wheelchair accessible, and has step-free access from the street to the train
Heron Quays has step-free access from the street to the platform (but there may be a step up or gap to the train)
New Cross Gate entrance – You must use three flights of stairs between the entrance and the platforms (2 steps up +11 steps down +16 steps down)
Changing trains at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
Heron Quays exit – You must use a lift plus an escalator between the platforms and the exit. Or you can use five flights of stairs instead (2x16 steps down +2x12 steps down +11 steps down)
Cash, Oyster & Travelcard fares
The journey is in zone 2. The cheapest fare is £1.80 off-peak (£1.90 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2 fare | £6.70 | £1.90 | £1.80 | £8.50 | £8.50 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-2 travelcard | n/a | n/a | £42.70 | £164 |
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance on foot is about 2¼ miles, which would take you 42-46 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – A 2¼ mile journey should cost approximately £10.60 to £18.20 and take 11-22 minutes
By car – Parking near Heron Quays station