The journey from Custom House to West India Quay is in fare zones 2&3 and you’ll have to use the DLR and DLR tube lines, changing trains at Poplar
- From Custom House take the Docklands Light Railway
- Change at Poplar to the Docklands Light Railway
- Leave the train at West India Quay
Number of tube stops: 6 · Journey time: Approx 19 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town ➜ East India ➜ Blackwall ➜ Poplar [change train] Poplar ➜ West India Quay
London Underground tube delays
Strikes and closures on the DLR and DLR
First and last train times on the DLR
Tube times for the Docklands Light Railway
Alternative routes include Custom House to Canary Wharf, Custom House to Poplar and Custom House to Heron Quays
Stairs, lifts and escalators to the station platforms
Custom House tube station is wheelchair accessible, and has step-free access from the street to the train
West India Quay station is wheelchair accessible, and has step-free access from the street to the train
Custom House station entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing tube line at Poplar – You can use a lift when changing between the DLR platforms
West India Quay station exit – There’s a lift between the platforms and the exit. If you want to avoid the lift then you can use five flights of stairs (12 steps down +4x11 steps down)
The journey from West India Quay to Custom House is in fare zones 2&3 and you’ll have to use the DLR and DLR tube lines, changing trains at Poplar
- From West India Quay take the Docklands Light Railway
- Change at Poplar to the Docklands Light Railway
- Leave the train at Custom House
Number of tube stops: 6 · Journey time: Approx 20 mins
Stations on the route: West India Quay ➜ Poplar [change train] Poplar ➜ Blackwall ➜ East India ➜ Canning Town ➜ Royal Victoria ➜ Custom House
London Underground tube delays
Strikes and closures on the DLR and DLR
First and last train times on the DLR
Tube times for the Docklands Light Railway
Alternative routes include West India Quay to Canary Wharf, West India Quay to Poplar and West India Quay to Heron Quays
Stairs, lifts and escalators to the station platforms
West India Quay train station is wheelchair accessible, and has step-free access from the street to the train
Custom House station is wheelchair accessible, and has step-free access from the street to the train
West India Quay station entrance – There’s a lift between the entrance and the platforms. If you want to avoid the lift then you can use five flights of stairs (4x11 steps up +12 steps up)
Changing tube line at Poplar – You can use a lift when changing between the DLR platforms
Custom House station exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Tube fare between Custom House and West India Quay
This tube journey is in Oyster zones 2-3. The cheapest fare is £1.90 off-peak (£2.10 peak) when you pay by Oyster or contactless. There’s no return fare, you just pay the same as two single tickets
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2-3 fare | £6.70 | £2.10 | £1.90 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| See our complete list of Tube fares, Tube fares for senior citizens, Tube fares for children, Oyster tube fares, Contactless tube fares and Travelcard tube fares Note: Tube journey prices are correct as of | ||||
Peak and off-peak journey times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak. Note: Between the 8th March and 31st May 2024 TFL are running a trial called ‘Off-Peak Friday Fares’, where Fridays will be classed as off-peak all day.
The fare is based on what time your journey begins. It doesn’t matter what time your journey ends.
Other ways to make this journey
Travel on foot – The distance is about 2¼ miles, which would take around 42-46 minutes
Travel by bus – Single fare: £1.75 (you may need more than one bus); Daily cap: £5.25; Weekly cap: £24.70; 1-day travelcard: £6; Weekly travelcard: £24.70 – Adult bus fares · Senior bus fares · Child bus fares
Travel by taxi – A 2¼ mile journey between West India Quay train station and Custom House in a black taxi should cost approximately £10.60 to £18.20 and take 11-22 mins
Travel by car – Car parks near West India Quay station