This journey is in zones 2&3 and you’ll have to use the DLR and DLR lines, changing trains at Poplar
- From Custom House take the Docklands Light Railway
- Change at Poplar to the Docklands Light Railway
- Leave the train at West India Quay
Number of stops: 6 · Journey time: Approx 19 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town ➜ East India ➜ Blackwall ➜ Poplar [change train] Poplar ➜ West India Quay
Live status and delays
Closures on the DLR and DLR line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Canary Wharf, Custom House to Poplar and Custom House to Heron Quays
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
West India Quay is wheelchair accessible, and has step-free access from the street to the train
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Poplar – You can use a lift when changing between the DLR platforms
West India Quay exit – There’s a lift between the platforms and the exit. If you want to avoid the lift then you can use five flights of stairs (12 steps down +4x11 steps down)
This journey is in zones 2&3 and you’ll have to use the DLR and DLR lines, changing trains at Poplar
- From West India Quay take the Docklands Light Railway
- Change at Poplar to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 6 · Journey time: Approx 20 mins
Stations on the route: West India Quay ➜ Poplar [change train] Poplar ➜ Blackwall ➜ East India ➜ Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the DLR and DLR line
First and last train times
Docklands Light Railway timetable
Alternative routes include West India Quay to Canary Wharf, West India Quay to Poplar and West India Quay to Heron Quays
Stairs, lifts and escalators
West India Quay is wheelchair accessible, and has step-free access from the street to the train
Custom House is wheelchair accessible, and has step-free access from the street to the train
West India Quay entrance – There’s a lift between the entrance and the platforms. If you want to avoid the lift then you can use five flights of stairs (4x11 steps up +12 steps up)
Changing trains at Poplar – You can use a lift when changing between the DLR platforms
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zones 2-3. The cheapest fare is £1.90 off-peak (£2.10 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2-3 fare | £6.70 | £2.10 | £1.90 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance on foot is about 2¼ miles, which would take you 42-46 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – A 2¼ mile journey should cost approximately £10.60 to £18.20 and take 11-22 minutes
By car – Parking near West India Quay station