This journey is in zone 3 and you’ll have to use the DLR and Jubilee lines, changing trains at Canning Town
- From Custom House take the Docklands Light Railway
- Change at Canning Town to the Jubilee Line
- Leave the train at West Ham
Number of stops: 3 · Journey time: Approx 18 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town [change train] Canning Town ➜ West Ham
Live status and delays
Closures on the DLR and Jubilee line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Plaistow and Custom House to Bromley By Bow
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
West Ham is wheelchair accessible, and has step-free access from the street to the train
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
West Ham exit – There’s a lift between the District/H&C line platforms and the exit (or three flights of 14 stairs). There are two lifts between the Jubilee line platforms and the exit (or two escalators)
This journey is in zone 3 and you’ll have to use the Jubilee and DLR lines, changing trains at Canning Town
- From West Ham take the Jubilee Line
- Change at Canning Town to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 3 · Journey time: Approx 17 mins
Stations on the route: West Ham ➜ Canning Town [change train] Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the Jubilee and DLR line
First and last train times
Jubilee line timetable
Alternative routes include West Ham to Plaistow and West Ham to Bromley By Bow
Stairs, lifts and escalators
West Ham is wheelchair accessible, and has step-free access from the street to the train
Custom House is wheelchair accessible, and has step-free access from the street to the train
West Ham entrance – There’s a lift between the entrance and the District/H&C line platforms (or three flights of 14 stairs). There are two lifts between the entrance and the Jubilee line platforms (or two escalators)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zone 3. The cheapest fare is £1.80 off-peak (£1.90 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 3 fare | £6.70 | £1.90 | £1.80 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance is approximately 1¾ miles on foot, which would take you 33-36 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – The 1¾ mile journey should cost about £10.60 to £18.20 and take anything from 9 to 19 minutes