This journey is in zones 1-3 and you’ll have to use the DLR and Jubilee lines, changing trains at Canning Town
- From Custom House take the Docklands Light Railway
- Change at Canning Town to the Jubilee Line
- Leave the train at Waterloo
Number of stops: 9 · Journey time: Approx 31 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town [change train] Canning Town ➜ North Greenwich ➜ Canary Wharf ➜ Canada Water ➜ Bermondsey ➜ London Bridge ➜ Southwark ➜ Waterloo
Live status and delays
Closures on the DLR and Jubilee line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Southwark, Custom House to Embankment and Custom House to Lambeth North
Stairs, lifts and escalators
Custom House is wheelchair accessible, and has step-free access from the street to the train
The Jubilee line at Waterloo is wheelchair accessible, and has step-free access from the street to the train. The Bakerloo and Northern line are not wheelchair accessible
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Waterloo exit – There’s a lift from the Jubilee line platforms to the booking hall (or two escalators), and a lift from the W&C platforms (or two escalators and one flight of 6 stairs), and a lift from the Bakerloo southbound platform (or one escalator and a flight of 9 stairs), and an escalator (or 5x17 steps up +3 steps down) plus one flight of 11 stairs from the Bakerloo northbound platform, and one escalator (or 11 steps up +5x17 steps up +3 steps up) plus one flight of 20 stairs from the Northern platforms. After that there’s another two flights of stairs to the York Road northside exit (2x13 steps down), or four flights of stairs to the Waterloo Road exit (6 steps down +2x13 steps down +10 steps down), but the York Road southside exit is on the level
This journey is in zones 1-3 and you’ll have to use the Jubilee and DLR lines, changing trains at Canning Town
- From Waterloo take the Jubilee Line
- Change at Canning Town to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 9 · Journey time: Approx 31 mins
Stations on the route: Waterloo ➜ Southwark ➜ London Bridge ➜ Bermondsey ➜ Canada Water ➜ Canary Wharf ➜ North Greenwich ➜ Canning Town [change train] Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the Jubilee and DLR line
First and last train times
Jubilee line timetable
Alternative routes include Waterloo to Southwark, Waterloo to Embankment and Waterloo to Lambeth North
Stairs, lifts and escalators
The Jubilee line at Waterloo is wheelchair accessible, and has step-free access from the street to the train. The Bakerloo and Northern line are not wheelchair accessible
Custom House is not wheelchair accessible
Waterloo entrance – The York Road southside entrance and the booking hall are on the level, but you must use two flights of stairs from the York Road northside entrance (2x13 steps up), or four flights of stairs from the Waterloo Road entrance (10 steps up +2x13 steps up +6 steps up). After that there’s a lift down to the Jubilee line platforms (or two escalators), and a lift to the W&C platforms (or two escalators and one flight of 6 stairs), or a lift to the Bakerloo southbound platform (or one escalator and a flight of 9 stairs), or an escalator (or 3 steps down +5x17 steps down) plus one flight of 11 stairs to the Bakerloo northbound platform, or one escalator (or 3 steps down +5x17 steps down +11 steps down) plus one flight of 20 stairs to the Northern platforms
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Cash, Oyster & Travelcard fares
The journey is in zones 1-3. The cheapest fare is £3 off-peak (£3.70 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 1-3 fare | £6.70 | £3.70 | £3 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By car – Parking near Waterloo station