The journey from Custom House to New Cross Gate is in fare zones 2&3 and you’ll have to use the DLR and London Overground tube lines, changing trains at Shadwell
- From Custom House take the Docklands Light Railway
- Change at Shadwell to the London Overground
- Leave the train at New Cross Gate
Number of tube stops: 13 · Journey time: Approx 34 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town ➜ East India ➜ Blackwall ➜ Poplar ➜ Westferry ➜ Limehouse ➜ Shadwell [change train] Shadwell ➜ Wapping ➜ Rotherhithe ➜ Canada Water ➜ Surrey Quays ➜ New Cross Gate
London Underground tube delays
Strikes and closures on the DLR and London Overground
First and last train times on the DLR
Tube times for the Docklands Light Railway
Alternative routes include Custom House to New Cross
Stairs, lifts and escalators to the station platforms
Custom House station is wheelchair accessible, and has step-free access from the street to the train
New Cross Gate station has step-free access from the street to the platform (but there may be a step up or gap to the train)
Custom House station entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing tube line at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
New Cross Gate station exit – You must use three flights of stairs between the platforms and the exit (16 steps up +11 steps up +2 steps down)
The journey from New Cross Gate to Custom House is in fare zones 2&3 and you’ll have to use the London Overground and DLR tube lines, changing trains at Shadwell
- From New Cross Gate take the London Overground
- Change at Shadwell to the Docklands Light Railway
- Leave the train at Custom House
Number of tube stops: 13 · Journey time: Approx 35 mins
Stations on the route: New Cross Gate ➜ Surrey Quays ➜ Canada Water ➜ Rotherhithe ➜ Wapping ➜ Shadwell [change train] Shadwell ➜ Limehouse ➜ Westferry ➜ Poplar ➜ Blackwall ➜ East India ➜ Canning Town ➜ Royal Victoria ➜ Custom House
Alternative routes include New Cross Gate to New Cross
Stairs, lifts and escalators to the station platforms
New Cross Gate train station is wheelchair accessible, and has step-free access from the street to the train
Custom House station has step-free access from the street to the platform (but there may be a step up or gap to the train)
New Cross Gate station entrance – You must use three flights of stairs between the entrance and the platforms (2 steps up +11 steps down +16 steps down)
Changing tube line at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
Custom House station exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
Tube fare between Custom House and New Cross Gate
This tube journey is in Oyster zones 2-3. The cheapest fare is £1.90 off-peak (£2.10 peak) when you pay by Oyster or contactless. There’s no return fare, you just pay the same as two single tickets
Fare zone | Cash | Oyster & Contactless cards | |||
---|---|---|---|---|---|
Single fare | Single fare | Daily cap | |||
Peak | Off-peak | Peak | Off-peak | ||
Zone 2-3 fare | £6.70 | £2.10 | £1.90 | £10 | £10 |
Fare Zone | Travelcards (Train, Bus & Tram) | |||
---|---|---|---|---|
One day travelcard | Week travelcard | Month travelcard | ||
Anytime | Off-peak | |||
Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
See our complete list of Adult fares 2024, Senior fares 2024, Child fares 2024, Oyster fares 2024, Contactless fares 2024 and Travelcard fares 2024 Note: Tube journey prices are correct as of |
Peak and off-peak journey times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak. Note: Between the 8th March and 31st May 2024 TFL are running a trial called ‘Off-Peak Friday Fares’, where Fridays will be classed as off-peak all day.
The fare is based on what time your journey begins. It doesn’t matter what time your journey ends.
Other ways to make this journey
Travel on foot – The distance is about 3¾ miles which would take about 80 minutes on foot
Travel by bus – Single fare: £1.75 (you may need more than one bus); Daily cap: £5.25; Weekly cap: £24.70; 1-day travelcard: £6; Weekly travelcard: £24.70 – Adult bus fares · Pensioner bus fares · Children’s bus fares
Travel by taxi – The 3¾ mile ride between New Cross Gate underground station and Custom House in a black cab should cost you about £18 to £31 and take anything from 15 to 29 mins