This journey is in zone 2 and you’ll have to use the Jubilee and DLR lines, changing trains at Canary Wharf
- From Canada Water take the Jubilee Line
- Change at Canary Wharf to the Docklands Light Railway
- Leave the train at Heron Quays
Number of stops: 2 · Journey time: Approx 16 mins
Stations on the route: Canada Water ➜ Canary Wharf (Underground) [change train] Canary Wharf (DLR) ➜ Heron Quays
Alternative routes include Canada Water to Canary Wharf, Canada Water to West India Quay and Canada Water to South Quay
Stairs, lifts and escalators
Canada Water is wheelchair accessible, and has step-free access from the street to the train
Heron Quays is wheelchair accessible, and has step-free access from the street to the train
Canada Water entrance – There’s a lift between the bus station entrance and the booking hall (or three flights of stairs: 2x12 steps down +11 steps down), but you must use three flights of stairs from the Surrey Quays Road entrance (3x12 steps down). After that you can use another lift from the booking hall to the platforms. If you want to avoid this second lift then you can use one escalator down to the London Overground platforms, or two escalators down to the Jubilee line platforms
Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms
Heron Quays exit – You must use a lift plus an escalator between the platforms and the exit. Or you can use five flights of stairs instead (2x16 steps down +2x12 steps down +11 steps down)
This journey is in zone 2 and you’ll have to use the DLR and Jubilee lines, changing trains at Canary Wharf
- From Heron Quays take the Docklands Light Railway
- Change at Canary Wharf to the Jubilee Line
- Leave the train at Canada Water
Number of stops: 2 · Journey time: Approx 16 mins
Stations on the route: Heron Quays ➜ Canary Wharf (DLR) [change train] Canary Wharf (Underground) ➜ Canada Water
Alternative routes include Heron Quays to Canary Wharf, Heron Quays to West India Quay and Heron Quays to South Quay
Stairs, lifts and escalators
Heron Quays is wheelchair accessible, and has step-free access from the street to the train
Canada Water is wheelchair accessible, and has step-free access from the street to the train
Heron Quays entrance – You must use an escalator plus a lift between the entrance and the platforms. Or you can use five flights of stairs instead (11 steps up +2x12 steps up +2x16 steps up)
Changing trains at Canary Wharf – You must use an escalator, a lift, and walk 200 metres outside to change between the DLR and Jubilee platforms
Canada Water exit – You can use a lift between the platforms and the booking hall. If you want to avoid the lift then you can use an escalator from the London Overground platforms, or two escalators from the Jubilee line platforms. After that you can use another lift from the booking hall to the bus station exit (or three flights of stairs: 11 steps up +2x12 steps up), but you must use three flights of stairs to the Surrey Quays Road exit (3x12 steps up)
Cash, Oyster & Travelcard fares
The journey is in zone 2. The cheapest fare is £1.80 off-peak (£1.90 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 2 fare | £6.70 | £1.90 | £1.80 | £8.50 | £8.50 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-2 travelcard | n/a | n/a | £42.70 | £164 |
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – You could walk 1⅓ miles in 25-27 minutes
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – 1⅓ miles will cost between £10.60 and £18.20 and take 7-16 minutes
By car – Parking near Canada Water station