This journey is in zones 1-3 and you’ll have to use the DLR and DLR lines, changing trains at Shadwell
- From Bank take the Docklands Light Railway
- Change at Shadwell to the Docklands Light Railway
- Leave the train at Custom House
Number of stops: 9 · Journey time: Approx 29 mins
Stations on the route: Bank ➜ Shadwell [change train] Shadwell ➜ Limehouse ➜ Westferry ➜ Poplar ➜ Blackwall ➜ East India ➜ Canning Town ➜ Royal Victoria ➜ Custom House
Live status and delays
Closures on the DLR and DLR line
First and last train times
Docklands Light Railway timetable
Alternative routes include Bank to Prince Regent and Bank to Royal Victoria
Stairs, lifts and escalators
The eastbound DLR and Northern lines at Bank are wheelchair accessible, and have step-free access from the street to the train. The westbound DLR and Central lines are not wheelchair accessible
Custom House is wheelchair accessible, and has step-free access from the street to the train
Bank entrance – [1] To get to the Central line booking hall you must use one flight of stairs from the Queen Victoria Street, Walbrook, Poultry south, Threadneedle Street south, Cornhill north and Mansion House Place entrances (18, 19 or 20 steps down), or two flights of stairs from the Poultry north, Princes Street west, Cornhill south, Lombard Street north and Mansion House Street entrances (15 or 16 steps down +4 steps down), or two flights of stairs from the Princes Street east and Threadneedle Street north entrances (9 steps down +11 steps down). After that you must use an escalator to the Central line platforms, or a long travalator to the W&C platforms, or one escalator and four flights of stairs to the Northern line platforms (16 steps down +8 steps down +13 steps down +21 steps down), or three escalators plus five flights of stairs to the DLR platforms (12 steps up +11 steps up +10 steps up +2x12 steps down). [2] To get to the Northern line booking hall you must use a lift from the King William Street entrance, or two flights of stairs from the Lombard Street entrance (9 steps down +16 steps down). After that you must use an escalator, a lift, plus three flights of stairs to the Central line platforms (13 steps up +8 steps up +16 steps up), or a lift and a long travalator to the W&C platforms, or a lift and one flight of stairs to the Northern line platforms (21 steps down), or two lifts, two escalators and ten flights of stairs to the DLR platforms (8x14 steps down +6 steps down +10 steps down)
Changing trains at Shadwell – You must use stairs when changing between the DLR and London Overground platforms
Custom House exit – There are two lifts between the platforms and the exit. If you want to avoid the lifts then you can get four flights of stairs (14 steps up +16 steps up +2x16 steps down)
This journey is in zones 1-3 and you’ll have to use the DLR and DLR lines, changing trains at Canning Town
- From Custom House take the Docklands Light Railway
- Change at Canning Town to the Docklands Light Railway
- Leave the train at Bank
Number of stops: 9 · Journey time: Approx 27 mins
Stations on the route: Custom House ➜ Royal Victoria ➜ Canning Town [change train] Canning Town ➜ East India ➜ Blackwell ➜ Poplar ➜ Westferry ➜ Limehouse ➜ Shadwell ➜ Bank
Live status and delays
Closures on the DLR and DLR line
First and last train times
Docklands Light Railway timetable
Alternative routes include Custom House to Prince Regent and Custom House to Royal Victoria
Stairs, lifts and escalators
Custom House is not wheelchair accessible
The eastbound DLR and Northern lines at Bank are wheelchair accessible, and have step-free access from the street to the train. The westbound DLR and Central lines are not wheelchair accessible
Custom House entrance – There are two lifts between the entrance and the platforms. If you want to avoid the lifts then you can get four flights of stairs (2x16 steps up +16 steps down +14 steps down)
Changing trains at Canning Town – You must use a lift when changing between the DLR/Jubilee line platforms, apart from the Stratford, Beckton and Woolwich Arsenal branches of the DLR which have a lift plus escalator
Bank exit – [1] To get to the Central line booking hall you must use an escalator from the Central line platforms, or a long travalator from the W&C platforms, or one escalator and four flights of stairs from the Northern line platforms (21 steps up +13 steps up +8 steps up +16 steps up), or three escalators plus five flights of stairs from the DLR platforms (2x12 steps down +10 steps down +11 steps down +12 steps up). After that you must use one flight of stairs to the Queen Victoria Street, Walbrook, Poultry south, Threadneedle Street south, Cornhill north and Mansion House Place exits (18, 19 or 20 steps up), or two flights of stairs to the Poultry north, Princes Street west, Cornhill south, Lombard Street north and Mansion House Street exits (4 steps up +15 or 16 steps up), or two flights of stairs to the Princes Street east and Threadneedle Street north exits (11 steps up +9 steps up). [2] To get to the Northern line booking hall you must use an escalator, a lift, plus three flights of stairs from the Central line platforms (16 steps down +8 steps down +13 steps down), or a lift and a long travalator from the W&C platforms, or a lift and one flight of stairs from the Northern line platforms (21 steps up), or two lifts, two escalators and ten flights of stairs from the DLR platforms (10 steps up +6 steps up +8x14 steps up). After that you must use a lift to the King William Street exit, or two flights of stairs to the Lombard Street exit (16 steps up +9 steps up)
Cash, Oyster & Travelcard fares
The journey is in zones 1-3. The cheapest fare is £3 off-peak (£3.70 peak) when you pay by Oyster or contactless. There are no return tickets, you just pay the same as two singles
| Fare zone | Cash | Oyster & Contactless cards | |||
|---|---|---|---|---|---|
| Single fare | Single fare | Daily cap | |||
| Peak | Off-peak | Peak | Off-peak | ||
| Zone 1-3 fare | £6.70 | £3.70 | £3 | £10 | £10 |
| Fare Zone | Travelcards (Train, Bus & Tram) | |||
|---|---|---|---|---|
| One day travelcard | Week travelcard | Month travelcard | ||
| Anytime | Off-peak | |||
| Zone 1-4 travelcard | £15.90 | n/a | £61.40 | £235.80 |
| Zone 1-6 travelcard | £22.60 | £15.90 | £78 | £299 |
| Zone 1-9 travelcard | £28.50 | £17 | £111.30 | £427.40 |
| Note: Ticket prices are correct as of | ||||
Peak and off-peak times
For Oyster and contactless off-peak is outside the hours of 6.30 AM-9.30 AM and 4 PM-7 PM (Mon-Fri). For travelcards it’s any time after 9.30 AM (Mon-Fri). Weekends are always classed as off-peak.
The fare is based on what time your journey begins. It doesn’t matter when it ends.
Alternative ways to travel
Walking – The distance on foot is about 5¼ miles, so we don’t recommend walking
By bus – A single ticket is £1.75 (you may need more than one bus). The daily cap is £5.25 and a 1-day travelcard is £6 – Bus fares
By taxi – A 5¼ miles journey should cost approximately £23 to £35.50 and take 23-37 minutes
By car – Parking near Bank station